We recently changed our internal ticketing system to ensure we can provide better support for our clients.
In addition, it provides our clients the ability to manage their own tickets i.e. create, update or close.
Here is the link to the portal: https://ww6.autotask.net/clientportal/Login.aspx?ci=701602
If you can’t login, contact our friendly staff to arrange access: +61 3 9320 0000 or firstname.lastname@example.org